Customer service extends beyond the time they are with you. Sending a customer a message after their appointment to thank them, or find out how their experience was is a powerful tool to build customer relationships.

SalonBridge allows you to send a 'thank you' message to your customers after their appointment automatically.

To enable this, click on 'Settings' and then on 'Client Notifications':

Under the 'Thank You Messages' section, click on 'Edit':

Enable 'Thank You Messages', choose when you would like it to be sent, the time you would like it sent, and the message. Once you are done, click on 'Save':

A 'Thank You' message can also be sent via email. To enable this, click on the 'Email' Tab at the top of the 'Client Notifications' screen:

Scroll down to the 'Thank You' message and toggle the notification on. You can customise the email message here. Once you are done, click on 'Save'.