It is possible that your sales & revenue report does not match your payments report. To better understand the reason for this, we first need to understand what data these 2 reports use to get their totals:
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The Sales & Revenue Report gathers the services, retail items, courses, gift cards, and gratuities (tips) that have been rendered/sold/added to client accounts over a specified date range.
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The Payments Report provides you with a list of payments (grouped by payment method and date) that have been captured in SalonBridge for a specified date range.
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In the event that your sales/revenue report shows a higher total than your payments report for the same date period, the most likely cause is that payments have not been captured correctly, or there are client accounts where no payment has been captured.
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In the event that your payments report shows a higher total than your sales/revenue report, the most likely cause is that there are accounts where a payment was captured that was greater than the amount owing, or a payment was captured, but then an item was removed from the account (putting the account in credit).

Performing daily cash ups are a great way to avoid this in the long run as they provide a daily check to ensure that your sales and payments balance.

Breaking your reports up into smaller date ranges is also a great way to isolate the days where you don't balance and correct the issue.
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The debtor's report can also help in cases where your sales/revenue report is greater than your payments report because it will isolate accounts that have an amount owing.